HMIS Help Desk
Partnership Home
HMIS Help Desk
Submit a ticket
Override Request
Submit a Support Request
Required fields are marked with
Name:
Email:
Confirm Email:
Priority:
Low
Medium
High
Please review Partnership Home’s Override Policy for eligibility criteria, documentation requirements, and procedure. You must submit a letter on agency letterhead with at minimum of 2-3 paragraphs describing the client’s situation, reason they need an override, and why other housing options are unavailable or inappropriate for the client. It is strongly encouraged to submit additional documentation, including letters from medical or mental health professionals describing why the client needs to be prioritized for housing. ****REMINDER***: Your client must be able to live independently in a housing program to qualify for an override. If your client needs PSH, they must be proven chronic in advance and we advise that the client has critical documents acquired and uploaded to ensure a faster housing process. SELECT WHICH CRITERIA QUALIFIES YOUR CLIENT FOR AN OVERRIDE REQUEST (see policy for full criteria):
Severe medical condition (requires durable medical equipment or portable oxygen, is in terminal phase of illness, has had environmental exposure resulting in potentially devastating health outcomes, receives treatment for life-threatening illness, or failure to thrive)
Severe mental health condition
Evidence of severe self-neglect
Hearing or visual impairment
Severe substance use
Category 4 qualification (fleeing life-threatening situation with the reasonable belief the offender is attempting to compromise the victim’s location)
Subject:
Message:
Attachments:
Add file
File upload limits
SPAM Prevention
Type the number you see in the picture below.
(
)